Privacy Policy

Airnxt AI technologies LLC. ("AirNxt," "we," "us," or "our") is an aviation maintenance software company registered in the United Arab Emirates. We build and operate a cloud-based MRO platform that helps aviation operators manage logbooks, airworthiness compliance, defect tracking, parts management, and maintenance operations. Aircraft maintenance data protection and aviation data privacy are central to how we design and operate the platform.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you:
- Visit our website www.airnxt.ai - Create an account or use our aviation maintenance software platform (web or iOS)- Subscribe to our communications- Contact us for support or sales inquiries
This policy applies to all users globally, including those in the European Economic Area (EEA), United Kingdom, and United Arab Emirates.

For our terms governing platform usage, see our Terms of Service.
To create an account, visit Start Free

When you create an account, we collect:
- Full name
- Email address
- Organization name
- Job title / role
- Phone number (optional)

- Aircraft registration and fleet data
- Flight log entries (times, crew, routes)
- Maintenance log entries
- Defect records
- Parts and inventory records
- Airworthiness documents and compliance records
- Personnel qualifications and certifications

- Aircraft registration and fleet data
- Flight log entries (times, crew, routes)
- Maintenance log entries
- Defect records
- Parts and inventory records
- Airworthiness documents and compliance records
- Personnel qualifications and certifications

We automatically collect:
- Device type, operating system, and browser
- IP address and approximate location
- Pages visited and features used
- Session duration and interaction patterns
- Crash reports and error logs

We use cookies and similar technologies for:
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Essential cookies:
Authentication, session management, security
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Analytics cookies:
Understanding how the platform is used (we use [analytics provider])
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Marketing cookies:
Only on the marketing website, with your consent
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You can manage cookie preferences through your browser settings or our cookie banner.

We use personal and operational data to:

Provide and operate the AirNxt platform [Performance of contract]
Process account registration and authentication [Performance of contract]
Send transactional emails (password resets, system notifications) [Performance of contract]
Provide customer support [Legitimate interest]
Improve platform performance and fix bugs [Legitimate interest]
Send product updates and feature announcements [Legitimate interest - with opt-out]
Send marketing communications [Consent]
Comply with legal and regulatory obligations [Legal obligation]
Detect and prevent fraud or security threats [Legitimate interest]

Cloud infrastructure:
Hosted on [cloud provider — e.g., AWS / Google Cloud / Azure], with data centers in [regions]. Our cloud aviation data storage infrastructure is designed for the availability and durability requirements of aviation maintenance records.
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Offline sync:
AirNxt uses Ditto (ditto.live) for offline-first data synchronization. Data captured offline is stored locally on your device and synced to the cloud when connectivity is restored.

MRO data security is central to our architecture. We implement industry-standard security practices including:
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- Encryption in transit (TLS 1.2+) and at rest (AES-256)
- Role-based access control (RBAC) across all platform modules
- Regular security assessments and penetration testing
- Secure authentication with multi-factor authentication (MFA) support
- Automated backup and disaster recovery procedures
- Incident response procedures

Account data:
Retained while your account is active. Deleted within 90 days of account closure, unless required by law.
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Aviation operational data:
Retained according to your organization's retention settings. Aviation regulatory requirements may mandate minimum retention periods (e.g., EASA Part-M requires maintenance records for at least 3 years after aircraft withdrawal from service).
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Analytics data:
Aggregated and anonymized within 24 months.

We share personal data only in the following circumstances:

| Cloud infrastructure providers | Platform hosting and operation | Data processing agreements, SOC 2 / ISO 27001 certified |
| Ditto (ditto.live) | Offline synchronization | Data processing agreement, end-to-end encryption |
| Analytics providers | Platform usage analytics | Anonymized / aggregated data only |
| Payment processors | Subscription billing | PCI-DSS compliant, no access to operational data |
| Legal / regulatory authorities | When required by law | Only as legally mandated |

Depending on your jurisdiction, you have the right to:

- Access your personal data
- Correct inaccurate or incomplete data
- Delete your personal data (subject to regulatory retention requirements)
- Export your data in a portable format
- Restrict processing of your data
- Object to processing based on legitimate interest
- Withdraw consent for marketing communications at any time

To exercise your rights: Email privacy@airnxt.ai. We respond within 30 days (or sooner where required by local law).

If your data is transferred outside your jurisdiction (e.g., from the EEA to cloud servers in other regions), we ensure appropriate safeguards are in place:

- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data processing agreements with all sub-processors
- Encryption of data in transit and at rest

AirNxt is a business-to-business platform for aviation professionals. We do not knowingly collect personal data from individuals under 16 years of age. If we learn that we have inadvertently collected such data, we will delete it promptly.

We may update this policy to reflect changes in our practices, technology, legal requirements, or regulatory guidance. When we make material changes:
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- We will update the "Last Updated" date at the top of this page
- We will notify active users via email or in-platform notification
- We will post the updated policy on this page

For privacy-related questions, data access requests, or concerns:We may update this policy to reflect changes in our practices, technology, legal requirements, or regulatory guidance. When we make material changes:
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Email: privacy@airnxt.ai
Address: Airnxt AI technologies LLC. Business central towers - Office 2606 - Dubai internet city - Dubai - UAE